Understand Acknowledgement Framework Setup in PeopleSoft


Acknowledgement Framework in (PeopleTools 8.58+, HCM/FSCM 9.2+) 


The Acknowledgement Framework in PeopleSoft is a configurable feature introduced in recent versions (PeopleTools 8.58+, HCM/FSCM 9.2+) that allows organizations to capture user consent, sign-offs, or agreement to terms—without needing to build custom pages or logic.


🔍 What is the Acknowledgement Framework?

It's a declarative toolset in PeopleSoft that allows you to:

  • Present users with terms & conditions

  • Require checkboxes or identity verification

  • Collect and audit user responses

  • Include acknowledgements in Fluid Activity Guides and transactions

✅ Ideal for HR policies, IT usage agreements, compliance forms, onboarding, remote worker declarations, etc.


🧩 Key Components

ComponentDescription
Acknowledgement CategoryGroups related acknowledgements and controls access
Acknowledgement IDThe actual form the user sees — terms, checkboxes, optional fields
Configuration OptionsDefine required fields, links to docs, password verification
Audit TrailStores timestamp, user ID, IP address, and optionally password validation
Review AcknowledgementsAdmin interface to view submissions
Self-Service Access"My Acknowledgements" tile lets employees view their history

🔧 How to Set It Up

1. Define Categories

Navigation:

nginx
Enterprise Components > Acknowledgement > Acknowledgement Category
  • Create a category (e.g., "HR Policies")

  • Assign who can configure/view responses via role permissions


2. Configure Acknowledgement ID

Navigation:

nginx
Enterprise Components > Acknowledgement > Acknowledgement Configuration

Here, you:

  • Create a new Acknowledgement ID

  • Enter description, effective date, and category

  • Configure what the user sees:

    • Text box with policy details or T&C

    • Hyperlink to a PDF or web policy

    • One or more required checkboxes (e.g., "I agree")

    • Optional fields: name, date of birth, postal code, comments

  • Enable:

    • Identity Verification (user must enter password)

    • Audit Trail (records submission details)


3. Deploy the Acknowledgement

You can use acknowledgements in:

  • Fluid Activity Guides (e.g., Onboarding, Open Enrollment)

  • Custom bolt-on Fluid components

  • Delivered pages (like Remote Worker setup)

💡 To include it in a Fluid Activity Guide, just add the Acknowledgement Step Type, and point to your config.


4. Review Submissions

Navigation:

nginx
Enterprise Components > Acknowledgement > Review Acknowledgements
  • Search by user, ID, category, date range

  • See details: user ID, submission timestamp, selected fields


🛡 Security & Auditing

  • Access controlled by roles tied to category

  • Audit data includes:

    • User ID

    • Timestamp

    • IP address

    • Password verification (if enabled)

This data is stored securely and available for audits or compliance reporting.


✅ Use Cases

Use CaseHow Acknowledgement Helps
Remote Work PolicyCapture employee sign-off with timestamp/IP
New Hire OnboardingInclude in onboarding guide to agree to handbook
Expense Policy UpdateAlert and require sign-off before using expense module
Security/IT PolicyInclude in self-service login flow or compliance task



Understand Acknowledgement Framework Setup in PeopleSoft

Here’s how to set up the Acknowledgement Framework in PeopleSoft—covering both the HCM “agree-to-terms” acknowledgements and what happens under the covers:


🛠️ 1. Set Up Acknowledgement Categories

  • Navigate to: Enterprise Components > Acknowledgement > Acknowledgement Category (ESIGN_CATEGORY).

  • Define categories and assign security roles:

    • Can Edit Configuration: who can set up IDs.

    • Can View Responses: who can see submission data.

  • You can optionally configure search filters (User ID, date ranges, etc.) for the review page.
    Reddit+13Oracle Docs+13Quest Oracle Community+13


⚙️ 2. Configure Acknowledgement IDs

  • Go to Acknowledgement Configuration (ESIGN_DTL).

  • Create or update an Acknowledgement ID:


🔧 3. Add Fields to the Acknowledgement

Within the ID setup, define:

  • Agreement Checkbox, Terms & Conditions Hyperlink

  • Optional fields: Name, DOB, National ID, Postal Code, Text boxes (up to 3)

  • Field properties: label, alignment, required.

  • Rich‑text support on links and text boxes.
    Quest Oracle CommunityOracle Docs


🛡️ 4. Enable Audit Trail & Identity Verification

Under Audit Trail Details:

  • Section header and fields: User ID and timestamp are always captured.

  • Optionally capture and display user’s IP Address.

  • Enable Verify Identity: prompts users for their password upon clicking “Save” to verify identity.
    Oracle Support+12Oracle Docs+12Oracle Support+12


👀 5. Review Submitted Acknowledgements

Admins can view responses:

Employees can view their own past acknowledgements via the My Acknowledgements tile.
Oracle Docs


📌 Example Business Uses


✅ 6. Integrate into Fluid Activity Guides (Optional)

If you're building or enhancing Fluid Activity Guides:

  • Insert an Acknowledgement step using the configured Acknowledgement ID.

  • Users will see the checkbox, fields, links, audit info, and password prompt (if enabled) during the flow.


⚠️ 7. Common Gotchas


✅ Summary Table

StepPage (View Finder)Purpose
1ESIGN_CATEGORYDefine categories & security
2ESIGN_DTLCreate Acknowledgement ID/configuration
3(within ESIGN_DTL)Configure fields, texts, T&Cs
4(within ESIGN_DTL)Enable audit trail & identity verify
5ESIGN_ADMIN_SUM_FLReview responses (Admin)
6My Acknowledgements tileView own history (User)

Would you like help creating a real example—for instance, setting up a new Acknowledgement for a compliance policy with validation—and integrating it into a Fluid Activity Guide?

Comments

Popular posts from this blog

PeopleSoft Meta Tables

Peoplesoft Application Package, Application Class and Application Method Implementation

Peoplesoft Application Package - Application Class/Application Package peoplecode and Calling them anywhere